Working with Japan

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Summary

Target audience

Professionals who work with Japan

Prerequisite

No prerequisite

Benefits of Attendance

The aim of this seminar is to significantly improve the participants’ effectiveness in their professional relationships with the Japanese, enabling them to be operational right from the start.

At the end of this training, participants will have acquired the necessary skills to:

  • Be aware of their own cultural baggage
  • Fully understand Japanese context and culture
  • Analyze possible situations in which misunderstandings may arise and identify ways of communicating
  • Reduce stress and misunderstandings
  • Decipher and understand Japanese decision-making and negotiation processes

The key points

  • Conducted by an expert consultant specialized on Japan  
  • Decoding the Nomad’ Profiler
  • Alternating theory and practical exercises
  • Access to Digital Learning for one year
  • Sharing  best practices
  • Personalized action plan

Program

Adopting an intercultural approach

  • Develop awareness of participant's cultural biases
  • Understand the impact of cultures on behavior
  • Identify and overcome stereotypes

Understanding Japanese cultural codes 

Discovering the cultural basics of Japan

  • A densely populated archipelago
  • A thousand-year-old empire proud of its history and civilization
  • A social organization marked by secular order
  • The changes in the mentalities of Japan in the 21st century

Understanding Japanese values

  • Fundamental values derived from Confucianism, Buddhism and Shintoism
  • Honor and duty: integrating giri and saving face
  • Follow the rules and respect hierarchy: rigor, patience and thoroughness
  • Collective attitude: pooling individual wealth

Optimize your professional action with Japanese people

Communicating with Japanese people

  • Attention to greetings: les levels of ojigi, the rules of courtesy
  • Everything has its time: knowing what to talk about and when
  • Solemn silences: the subtleties of oral communication
  • Non-verbal and implicit communication: learn how to decipher the message

Adapting work methods

  • Instill confidence: giving to receive
  • The ambiguity of the Japanese salaryman 
  • Respect hierarchy, demonstrate prudence, patience and humility
  • Manage a project efficiently: the importance of the agenda, the notion of Gemba (tangibility and precision of the specifications), following-up on milestones...

Adopting best practices

  • Recognize key principles
  • Avoid pitfalls, mistakes and misunderstandings
  • Create a tailor-made action plan

Available Inter-company courses Duration: 7 hours

New
format
1 day

* (Technical fees and lunch included)

Intra-company courses Duration: to define
Interested in customizing this training to your needs ? Contact us.

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