Step 1: E-learning

ADOPTING AN INTERCULTURAL APPROACH

• Specify your context and expectations
• Become aware of cultural filters
• Discover your cultural profile

Step 2: Group training session

Understanding Indian Cultural Codes

Discovering the cultural basics of India

• The largest democracy in the world, heir of a multi-millennial civilization
• Religious criteria in everyday life: the country of seven religions
• A linguistic patchwork
• Castes and their role in the professional structure

Understanding Indian values

• Hierarchy in the workplace
• The value given to the individual versus the collective
• The importance of socialization
• The conception and management of time

Optimize your professional action with Indians

Communicating with Indians

• Greetings according to gender, age group, and level of responsibility
• Build a relationship of trust: personalizing relationships
• Learn to master explicit communication
• Decipher non-verbal communication and stereotypical behavior

Adapting work methods

• Adapt management style 
• The question of objectives and deadlines: keeping on track
• Pragmatism and risk management
• Conflict and criticism

Conducting successful meetings and negotiations with Indians

• Identify decision-makers, take into account ethnic and regional specificities
• Meetings: preparation, conducting and follow-up
• Indian negotiation techniques
• The importance of the contract and its significance

Adopting best practices

• Recognize key principles
• Avoid pitfalls, mistakes and misunderstandings
• Create a tailor-made action plan

Step 3 : E-learning to go further

Explore Country Packs

Developing your knowledge of the country

• Cultural guidelines
• Business Life
• Overview