Effective Cross-cultural Communication

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Summary

Target audience

Employees and managers who work in an international environment and wish to improve their intercultural communication.

Prerequisite

No prerequisite

Objectives

  • Acquire an intercultural framework to better understand behaviors
  • Decipher different communication styles
  • Anticipate dysfunctions caused by cultural differences
  • Acquire tools to communicate successfully in a multicultural and/or remote environment

Access Modalities and Entry Assessment

  • Average access time: 2 weeks
  • Completion of a prior questionnaire and/or e-learning module before the training to identify needs and adapt the content

Evaluation Modalities

  • In-training assessments: e-learning module, quizzes, role plays, case studies, etc.
  • End-of-training assessment: evaluation completed by consultants to assess the achievement of training objectives, immediate feedback questionnaire including a self-assessment section

Added value

  • Conducted by an expert intercultural consultant
  • Prior needs assessment to tailor the training
  • Access to the Nomad’ Profiler: an intercultural profiling tool
  • A blend of theory and practical scenarios
  • Sharing of best practices and a personalized action plan

ACCESSIBILITY

All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program. Please do not hesitate to contact us to discuss the possible options : r.dubert@akteos.fr

Program


Step 1: E-learning

Exploring your preferences and cultural gaps

  • Clarify your context and expectations
  • Become aware of cultural filters
  • Discover your cultural profile

Step 2: On-site or remote training

Understanding cultural codes

  • Understanding the foundations of culture
  • Avoiding the stereotype trap
  • Assessing interactions between cultures
  • Mapping cultural differences with the Nomad’ Profiler

Communicating more effectively internationally

  • Understanding the impact of verbal and non-verbal communication
  • Identifying your counterparts’ communication style and mode
  • Communicating in an appropriate style or adopting a common language
  • Ensuring messages are properly understood
  • Managing conflict and delivering difficult messages

Meeting the challenges of remote communication

  • Identifying the specific features of remote communication
  • Ensuring the infrastructure performs well
  • Referring to the four pillars of remote communication: preparation, purpose, process, people
  • Adjusting your oral communication
  • Writing clear emails in a style adapted to the recipient
  • Preparing and leading a videoconference

Adopting best practices

  • Reviewing the skills identified
  • Bringing out best practices
  • Drawing up an individual action plan
 

Remote follow-up session 2 to 3 months after the training, for intra-company courses.

Available inter-company coursesDuration: 14 hours

November 23 & 24, 2026

remote session

1650 €HT/PERS.

Training session held in French

March 16 & 17, 2027

on-site, in Paris

1850 €HT/PERS.*

Training session held in French

June 15 & 16, 2027

on-site, in Paris

1850 €HT/PERS.*

Training session held in English

September 29 & 30, 2027

on-site, in Paris

1850 €HT/PERS.*

Training session held in French

November 18 & 25, 2027

remote session

1650 €HT/PERS.

Training session held in English

* Technical fees and lunch included

To register yourself or one of your colleagues for one of these sessions, email us at interentreprises@akteos.fr or fill in our contact form.

Intra-company coursesDuration: to define
Interested in customizing this training to your needs ? Contact us.

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2026 Calendar

2026 Calendar

Inter-company training sessions

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