Countries and Regions
Deciphering cultural codes of 100+ countries or regions to understand behaviors and optimize one' s professional action
Effective Cross-cultural Communication
Summary
Target audience
Employees and managers who work in a multicultural environment and wish to acquire communication tools and understanding of intercultural issues
Prerequisite
No prerequisite
Benefits of Attendance
At the end of the training session, participants will have the tools to:
- Become aware of cultural differences
- Decipher cultural codes and communication patterns
- Anticipate dysfunctions due to cultural differences
- Acquire tools to communicate successfully in a multicultural environment
The key points
- Conducted by an expert consultant specialized in intercultural communication
- Decoding the Nomad’ Profiler
- Alternating theory and practical exercises
- Access to Digital Learning for one year
- Sharing best practices
- Personalized action plan
Program
Understanding Cultural Codes
- Understanding the foundations of culture
- Avoiding the “stereotype” trap
- Assess interactions between cultures (at the individual, functional, organizational and national levels)
- Map cultural differences using the Nomad' profile
Developing intercultural skills to refine communication
- Analyze your personal cultural profile
- Communicate more effectively
- Understand the impact of verbal and non-verbal communication
- Identify your professional contacts’ style and method of communication
- Communicate information in an appropriate style
- Ensure the correct understanding of messages
- Adopt a common language and diversified communication
Meeting the challenges of remote communication
- Identify the unique problematic of remote communication
- Set up an efficient infrastructure
- Refer to the four pillars of remote communication: preparation, purpose, process, people
- Adjust oral communication style accordingly
- Write clear emails in a style adapted to each recipient
- Prepare and lead a videoconference
Adopting Best Practices
- Review targeted skills
- Analyze strengths and areas for improvement
- Determine best practices
Available Inter-company courses Duration: 14 hours
* (Technical fees and lunch included)
Intra-company courses Duration: to define
Interested in customizing this training to your needs ? Contact us.
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