May 13, 2027
remote session
1020 €HT/PERS.
Training session held in 
Working with Ukraine
Summary
Target audience
Managers and employees who work with Ukrainians
Prerequisite
No prerequisite
Objectives
Significantly increase participants’ effectiveness in their professional relationships with their Ukrainian counterparts.
At the end of the training, they will have the keys to:
- Adopt an intercultural approach
- Understand the context and culture of Ukraine
- Decipher cultural codes and analyze situations of misunderstanding
- Adapt their communication and working methods
- Decode decision-making and negotiation processes
Access Modalities and Entry Assessment
- Average access time: 2 weeks
- Completion of a prior questionnaire and/or e-learning module before the training to identify needs and adapt the content
Evaluation Modalities
- In-training assessments: e-learning module, quizzes, role plays, case studies, etc.
- End-of-training assessment: evaluation completed by consultants to assess the achievement of training objectives, immediate feedback questionnaire including a self-assessment section
Added value
- Conducted by an intercultural expert
- Prior needs assessment to tailor the training
- Access to the Nomad’ Profiler: an intercultural profiling tool
- A blend of theory and practical scenarios
- Sharing of best practices and a personalized action plan
ACCESSIBILITY
All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program. Please do not hesitate to contact us to discuss the possible options : r.dubert@akteos.fr
Program
Step 1: E-learning
Exploring your preferences and cultural gaps
- Clarify your context and expectations
- Become aware of cultural filters
- Discover your cultural profile
Step 2: On-site or remote training
Understanding Ukrainian cultural codes
Knowing the cultural fundamentals of Ukraine
- A complex history and memory
- A divided country?
- Ukraine since Russia’s open aggression
Understanding Ukrainian values
- What does “Ukrainian identity” mean?
- Individuality and the collective
- Family, the elderly, children
- What place for religion?
Optimizing your professional action with Ukrainians
Communicating effectively
- Ukrainian, Russian and others: language issues
- The explicit and the implicit
- Written and oral communication
- Body language
Adapting working methods
- Leveraging your leadership to establish credibility
- Time management: urgency, flexibility, deadlines
- Vertical and horizontal management: what approach to hierarchy?
- Individuality and the collective
Succeeding in meetings and negotiations
- The importance of personal relationships
- Confrontation and consensus
- Identifying decision-makers
Adopting best practices
- Remembering the golden rules
- Avoiding pitfalls, blunders and misunderstandings
- Drawing up an individual action plan
Remote follow-up session 2 to 3 months after the training, for intra-company courses.
Available inter-company coursesDuration: 7 hours
* Technical fees and lunch included
To register yourself or one of your colleagues for one of these sessions, email us at interentreprises@akteos.fr or fill in our contact form.
Intra-company coursesDuration: to define
Interested in customizing this training to your needs ? Contact us.
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