September 13 & 14, 2027
remote session
1650 €HT/PERS.
Training session held in 
Working with Central Europe
Summary
Target audience
Managers and employees who work with Central European countries, including Austria, Hungary, the Czech Republic, Slovakia, Poland, Slovenia, Romania
Prerequisite
No prerequisite
Objectives
Significantly increase participants’ effectiveness in their professional relationships with their counterparts from Central European countries.
At the end of the training, they will have the keys to:
- Adopt an intercultural approach
- Understand the context and culture of Central European countries
- Decipher cultural codes and analyze situations of misunderstanding
- Adapt their communication and working methods
- Decode decision-making and negotiation processes
Access Modalities and Entry Assessment
- Average access time: 2 weeks
- Completion of a prior questionnaire and/or e-learning module before the training to identify needs and adapt the content
Evaluation Modalities
- In-training assessments: e-learning module, quizzes, role plays, case studies, etc.
- End-of-training assessment: evaluation completed by consultants to assess the achievement of training objectives, immediate feedback questionnaire including a self-assessment section
Added value
- Conducted by an intercultural expert
- Prior needs assessment to tailor the training
- Access to the Nomad’ Profiler: an intercultural profiling tool
- A blend of theory and practical scenarios
- Sharing of best practices and a personalized action plan
ACCESSIBILITY
All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program. Please do not hesitate to contact us to discuss the possible options : r.dubert@akteos.fr
Program
Adopting an intercultural approach
- Becoming aware of your own cultural background
- Understanding the impact of cultures on behaviors
- Identifying and moving beyond stereotypes
Understanding Central European cultural codes
Knowing the cultural fundamentals of Central European countries
- The impact of history on workplace behaviors
- Identities, peoples, nations, citizenships, nationalities, cross-border relations
- Cultural differences and similarities between the countries of the region
- Ways of thinking specific to each country
- Relationship to the company and the place of work in post-communist countries
Understanding the values of Central European countries
- Regional specificities and characteristics affecting relationships and project success
- Better understanding the countries in light of their various alliances
- Social relations, relations between men and women
- Relationship to Westerners, and to the French in particular
Optimizing your professional action with Central European countries
Communicating effectively
- Languages, language and effective communication: practices and reference points
- French turns of phrase to avoid because they are not understood
- Non-verbal communication: body language, gestures, codes and dress requirements
- Managing conflicts: recognizing undeclared conflicts, managing passions, intrigues and transience
Adapting working methods
- Building trust to ensure solid relationships
- Managing effectively: listening, supporting, stepping back, giving constructive feedback
- Project management: differences and similarities with French practices
- Specific features of leadership and assertiveness: the Eastern leader
- Supporting productivity: empowering, fostering autonomy, valuing human resources
Succeeding in meetings and negotiations
- Identifying and meeting decision-makers; specific features for successfully closing a negotiation
- Specific features of written contracts
- Customer-supplier relationships: warning signs of different forms of power and influence
- Finding the balance between close personal relationships and professional ones at the same time
Adopting best practices
- Remembering the golden rules
- Avoiding pitfalls, blunders and misunderstandings
- Drawing up an individual action plan
Available inter-company coursesDuration: 14 hours
* Technical fees and lunch included
To register yourself or one of your colleagues for one of these sessions, email us at interentreprises@akteos.fr or fill in our contact form.
Intra-company coursesDuration: to define
Interested in customizing this training to your needs ? Contact us.
To check that you are not a robot, this form uses reCAPTCHA and is submit to the Google Inc. Privacy Policy and Terms of Service.
