Countries and Regions
Deciphering cultural codes of 100+ countries or regions to understand behaviors and optimize one' s professional action
Working with South America
Summary
Target audience
Professionals who work with South American countries, particularly with Argentina, Brazil, Colombia
Prerequisite
No prerequisite
Objectives
Significantly increase participants’ effectiveness in their professional relations with people from South America
At the end of the training session, participants will have the tools to:
- Adopt an intercultural approach
- Understand the context and culture of South America
- Decipher cultural codes and analyse sources of misunderstandings
- Adapt their communication and work methods
- Decode decision-making and negotiation processes
Access Modalities and Entry Assessment
- Average access time: 2 weeks
- Completion of a prior questionnaire and/or e-learning module before the training to identify needs and adapt the content
Evaluation Modalities
- In-training assessments: e-learning module, quizzes, role plays, case studies, etc.
- End-of-training assessment: evaluation completed by consultants to assess the achievement of training objectives, immediate feedback questionnaire including a self-assessment section
Added value
- Conducted by an expert consultant specialized on South America
- Decoding the Nomad’ Profiler
- Alternating theory and practical exercises
- Access to Digital Learning for one year
- Sharing best practices
- Personalized action plan
ACCESSIBILITY
All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program. Please do not hesitate to contact us to discuss the possible options : r.dubert@akteos.fr
Program
Adopting an intercultural approach
- Develop awareness of participant's cultural biases
- Understand the impact of cultures on behavior
- Identify and overcome stereotypes
Understanding South American Cultural Codes
Discovering the cultural basics of South America
- Brazil: legacy of the Portuguese colonial past and slavery
- Argentina: Peron-ism, dictatorship and demographic transition, Catholicism and religious minorities
- Colombia: Latin American society and Spanish colonization
Understanding South American values
- Piety
- Humor, conviviality, hospitality and physical closeness
- Latin values mixed with American and European influences
- Argentina: soccer and tango beyond the clichés, decisive markers
Optimize your professional action with South Americans
Communicating effectively
- Humor, visual cues and non-verbal communication
- Argentina: direct communication and familiarity
- Importance of networks
Adapting work methods
- Building trust: the importance of Persolanismo
- Jogo de cintura: establishing its authority in Brazil
- Responsibilities and decision making
- Delegate, consult, value personal ambition
Conducting successful meetings and negotiations with South Americans
- Respect protocol
- Personalize relationships
- The meaning and significance of contracts
- Informal but valid hierarchy
Adopting best practices
- Recognize key principles
- Avoid pitfalls, mistakes and misunderstandings
- Create a tailor-made action plan
Available Inter-company courses Duration: 14 hours
* (Technical fees and lunch included)
Intra-company coursesDuration: to define
Interested in customizing this training to your needs ? Contact us.
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