October 13 & 14, 2027
on-site, in Paris
1850 €HT/PERS.*
Training session held in 
Working with South America
Summary
Target audience
Managers and employees who work with South American countries, including Argentina, Brazil, Colombia…
Prerequisite
No prerequisite
Objectives
Significantly increase participants’ effectiveness in their professional relationships with counterparts from South American countries
At the end of the training, they will have the keys to:
- Adopt an intercultural approach
- Understand the context and culture of South American countries
- Decipher cultural codes and analyze situations of misunderstanding
- Adapt their communication and working methods
- Decode decision-making and negotiation processes
Access Modalities and Entry Assessment
- Average access time: 2 weeks
- Completion of a prior questionnaire and/or e-learning module before the training to identify needs and adapt the content
Evaluation Modalities
- In-training assessments: e-learning module, quizzes, role plays, case studies, etc.
- End-of-training assessment: evaluation completed by consultants to assess the achievement of training objectives, immediate feedback questionnaire including a self-assessment section
Added value
- Conducted by an intercultural expert
- Prior needs assessment to tailor the training
- Access to the Nomad’ Profiler: an intercultural profiling tool
- A blend of theory and practical scenarios
- Sharing of best practices and a personalized action plan
ACCESSIBILITY
All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program. Please do not hesitate to contact us to discuss the possible options : r.dubert@akteos.fr
Program
Adopting an intercultural approach
- Becoming aware of your own cultural background
- Understanding the impact of cultures on behaviors
- Identifying and moving beyond stereotypes
Understanding South American cultural codes
Knowing the cultural fundamentals of South America
- Brazil: the legacy of the Portuguese colonial past and slavery
- Argentina: Peronism, dictatorship and demographic transition, Catholicism and religious minorities
- Colombia: Latin American society and Spanish colonization
Understanding South American values
- Religiosity, humor, conviviality, hospitality and physical closeness
- The structure and influence of the Latin American family model
- Latin values blended with American and European influences
- Argentina: football and tango, beyond the clichés, decisive markers
Optimizing your professional action with South American countries
Communicating effectively
- Humor, the unspoken and non-verbal communication
- Argentina: direct communication and informal address
- The importance of networks
Adapting working methods
- Building trust: the importance of “Personalismo”
- “Jogo de cintura”: establishing your authority in Brazil
- Responsibilities and decision-making
- Delegating, consulting, valuing personal ambition
Succeeding in meetings and negotiations
- Paying attention to protocol
- Personalizing relationships
- The meaning of the contract and its implications
- An informal but real hierarchy
Adopting best practices
- Remembering the golden rules
- Avoiding pitfalls, blunders and misunderstandings
- Drawing up an individual action plan
Available inter-company coursesDuration: 14 hours
* Technical fees and lunch included
To register yourself or one of your colleagues for one of these sessions, email us at interentreprises@akteos.fr or fill in our contact form.
Intra-company coursesDuration: to define
Interested in customizing this training to your needs ? Contact us.
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