Working with South Africa

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Summary

Target audience

Managers and employees who work with South Africa

Prerequisite

No prerequisite

Objectives

Significantly increase participants’ effectiveness in their professional relationships with their South African counterparts.

  • Acquire an intercultural framework to better understand behaviors
  • Explore the cultural reference points of the South African context
  • Decode communication and organizational styles
  • Adjust and embed professional practices
  • Decode decision-making and negotiation processes

Access Modalities and Entry Assessment

  • Average access time: 2 weeks
  • Completion of a prior questionnaire and/or e-learning module before the training to identify needs and adapt the content

Evaluation Modalities

  • In-training assessments: e-learning module, quizzes, role plays, case studies, etc.
  • End-of-training assessment: evaluation completed by consultants to assess the achievement of training objectives, immediate feedback questionnaire including a self-assessment section

Added value

  • Conducted by an expert intercultural consultant
  • Prior needs assessment to tailor the training
  • Access to the Nomad’ Profiler: an intercultural profiling tool
  • A blend of theory and practical scenarios
  • Sharing of best practices and a personalized action plan

ACCESSIBILITY

All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program. Please do not hesitate to contact us to discuss the possible options : r.dubert@akteos.fr

Program


Step 1: E-learning

Exploring your preferences and cultural gaps

  • Clarify your context and expectations
  • Become aware of cultural filters
  • Discover your cultural profile

Step 2: On-site or remote training

Decoding South African culture

  • Cross-cultural perceptions and first impressions
  • Key reference points: apartheid, national reconciliation, tensions and resilience
  • The role of history, communities and multiple identities; the rainbow nation
  • The importance of the irrational and religion

Understanding South African values and norms

  • Dominant action logics: pragmatism, relationships, resourcefulness
  • Relationship to rules, authority and success
  • Relationship to time, urgency and work pace
  • Ambivalence between African collectivism (Ubuntu) and Western business logic

Working with / Managing South African colleagues

  • Communication expectations: respect, clarity, diplomacy
  • Relationship to authority, feedback and recognition
  • Management and leadership styles
  • Planning practices, responsiveness and deadline management
  • Keys to building trust: respect for the local culture

Adapting working methods

  • Meetings: preparation, facilitation and follow-up
  • Understanding differences in decision-making processes
  • Preventing and managing cultural misunderstandings
  • Managing disagreements: the importance of mediation and collective respect
 

Remote follow-up session 2 to 3 months after the training, for intra-company courses.

Available inter-company coursesDuration: 7 hours

December 3, 2026

on-site, in Paris

1120 €HT/PERS.*

Training session held in French

June 1, 2027

remote session

1020 €HT/PERS.

Training session held in French

* Technical fees and lunch included

To register yourself or one of your colleagues for one of these sessions, email us at interentreprises@akteos.fr or fill in our contact form.

Intra-company coursesDuration: to define
Interested in customizing this training to your needs ? Contact us.

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2026 Calendar

2026 Calendar

Inter-company training sessions

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