Managing Multicultural Human Resources

MODULE 1: UNDERSTANDING CULTURES AND THEIR DIVERSITY

1. Pinpointing cultural differences in business relationships

  • Map of the potential cross-cultural misunderstandings in HR activities
  • Identifying sources of ambiguity and incomprehension
  • Reconciling differences

2. Developing awareness of culture's impact on communication

  • The origins of culture and value systems
  • Cross-cultural interactions: individual, functional, organizational and national levels
  • Prejudice and stereotypes
  • The stages of cultural adaptation
  • Differences in perceptions and communication problems

3. Deciphering cultures

  • How time and space are managed
  • Reasoning styles, risk-taking and change management
  • Social relationships with individuals and groups
  • Importance attached to tasks and relationships
  • Communication (implicit, explicit and non-verbal messages)
  • Power distance, status and the acceptance of rules
  • Expression of emotions in the workplace, conflict management

4. Analysing your cultural profile

  • The individual profile

MODULE 2: DEVELOPING INTERCULTURAL DYNAMICS IN MANAGING HR

1. Understanding HR management in various cultural environments

  • Identifying the organizational, social and legal framework for HR
  • Exploring diversity in career development
  • Understanding performance measurement, reward and compensation

2. Assisting international managers and associates

  • Recruiting international candidates successfully
  • Motivating and retaining international profiles
  • Developing multicultural competencies
  • Leveraging international skills

3. Adapting your communication and approach in HR activities

  • Communicating on best HR practices
  • Integrating cultural differences
  • Developing global shared practices

4. Overcoming the challenges of long-distance communication

  • The specifics of long-distance communication
  • Managing a meeting effectively
  • Developing effective communication
  • Resolving conflicts

5. Developing an adjusted strategy

  • Identifying current challenges within the organization
  • Building enabling systems
  • Leading change

Managing Multicultural Human Resources

Public Courses


FRANCE

 October 21-22, 2019, Paris
1560 €HT/pers. Training session held in French

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