Managing A Project Team In An International Environment
Setting up a project with a multicultural team
1. Understanding the impact of cultural differences on professional relationships
- Understanding the fundamentals of value systems
- Avoiding stereotypes
- From culture shock to synergy: the different stages of cultural adaptation
2. Mapping cultural differences
- Surfacing the differences in working practices and communication styles
- Harmonising working and decision making practices
- Recognise, respect and reconcile cultural differences
3. Managing across organisations
- Building on the four cornerstones of transversal management: cooperation, communication, control and community
- Identifying the stakeholders and hierarchical structure
- Communicating the operational framework, roles and responsibilities
- Establishing common process
4. Managing across cultures : communicating direction
- Getting the team to work toward a common goal
- Communicating direction: getting your message across using the appropriate style
Optimising team synergy
1. Supporting your team : coaching
- Identifying the different communication style
- Building trust among your team
- Adapting your listening style to the other person’s communication style and feedbacks
2. Handling conflict and building a culture of cooperation
- Communicating difficult messages
- Surfacing and managing conflict
- Synergy through differences: best practices
3. Managing remotely
- Identifying the difficulties of remote management and finding solutions
- Meeting the challenge of managing across distances: leadership, organisation, and relationships
- Using ICT to optimise efficiency
- Leading a crosscultural meeting remotely
4. Identifying good practices
- Listing the skills identified
- Analyzing its strengths and areas of improvement
- To bring out good practices and build an action plan
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