Working with Russia

Module 1 : Understanding cultural differences

1. Intercultural awareness, the key to success in international business

  • Taking stock of one's own cultural baggage
  • The basics of effective intercultural management
  • Identifying and going beyond cultural stereotypes

2. Key aspects of Russian culture

  • An immense, multi-ethnic Eurasian nation, a thousand-year history
  • The Russian Federation: the central authority, republics and regions
  • The influence of the orthodox church and of other belief systems
  • The transformation from a command economy to a market economy
  • The Russian marketplace and consumption trends

3. The impact of values and behaviour patterns on professional dealings and relationships

  • Slavic values, the Soviet heritage and new values
  • Social classes, oligarchs, apparatchiks and chekists.
  • Collectivism, individualism and hospitality
  • The Russian spirit and its many enigmas
  • The role and status of women in Russia
  • Attitudes to time: awareness of the seasons
  • Attitudes to space: the notion of immensity and proximity
  • The “nitchevo”: the art of controlling events

4. The Russian corporate world

  • A bureaucratic, Soviet heritage: the importance of procedures
  • Individual and collective responsibility
  • Tchin”: the “status table” and the cult of rank, conformity and formality,
  • Centralisation and control, the mafia and corruption

Module 2 : Succeeding in work with the Russians

1. Effective communication with the Russians

  • The Russian language: alphabet, pronunciation, stress, false friends, etc.
  • Determining the context, collecting reliable information
  • Understanding implicit messages: the hidden meanings of “Da” and “Niet” 
  • Addressing the Russians: first names, last names and diminutives
  • The importance of proverbs and sayings

2. Adapting your working methods

  • Establishing your authority Managing individual ambitions
  • Pitfalls to be avoided: suspicion and jealousy, the decision-making process
  • Networking: using your networks, the challenge of achieving consensus
  • Paying attention to detail: birthdays, gifts and public holidays.

3. Successful meetings and negotiations with the Russians

  • Getting to know people before doing business
  • Identifying the decision maker
  • The importance of “krisha
  • Adapting to imponderables
  • Time and deadline management
  • Negotiation outside the business environment: the “bani” or business dinners
  • Relationship building: developing trust and friendship
  • Attitudes to contracts and their implications
  • Learning to compromise

4. Final handy tips

  • Protocol and etiquette: Russian formality
  • The importance of alcohol and toasting as part of the Russian social scene
  • Some golden rules to help you avoid a social faux pas
  • Delicate subjects:  democracy, minorities and history
  • Humour: a double-edged sword

Working with Russia

Public Courses

  • 2 on-site days (Paris)
  • 3 remote half-days


 November 14-15, 2022Paris
1620 €HT/pers. Training session held in French


Corporate Training Solutions

You wish to organise a specific training course, contact us.

Contact us

+33 (0)1 55 95 85 18

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