Working with Japan

Module 1: Understanding cultural differences

1. Intercultural awareness, the key to success in international business

  • Taking stock of one's own cultural baggage
  • The basics of effective intercultural management
  • Identifying and going beyond cultural stereotypes

2. Key aspects of Japanese culture

  • An extremely densely populated chain of islands including numerous ethnic groups
  • A thousand-year empire proud of its history and its civilization
  • The world’s second largest economy
  • A society based on secular order

3. The impact of values and behaviour patterns on professional dealings and relationships

  • Deference to hierarchy and its many nuances
  • Honour and a sense of duty: the notions of giri  and saving face
  • Discipline, patience and precision : a respect for rules and order
  • The collective mentality: pooling individual skills and assets
  • Changes in modern Japanese thinking
  • Japanese women at the dawn of a golden age

4. The Japanese corporate world

  • Conglomerates or Keiretsu to respond to the outsiders and Gaishi. 
  • Small businesses, a dense and highly effective network
  • The nemawashi:  Consultation... Japanese-style
  • The paternalistic model in a new westernized society; the old generation and the new.
  • The ambiguous nature of the Japanese salaryman
  • The Kaizen: the notion of quality as a process of continuous improvement

Module 2: Succeeding in work with the Japanese

1. Effective communication with the Japanese

  • Communication styles and methods
  • The language barrier, the role of the interpreter
  • The meaning of words and messages: differing interpretations
  • Non-verbal communication: the role of expressions and spatial management
  • The circulation of information, networks

2. Adapting your working methods

  • Identifying cultural traits and customs
  • Understanding organizational structures, procedures and decision-making processes
  • Anticipating possible obstacles
  • Project management, the team spirit, a sense of service
  • Pitfalls to be avoided

3. Successful meetings and negotiations with the Japanese

  • Identifying decision-makers and power chains/power conflicts
  • Identifying negotiation styles
  • Time, priority and deadline management
  • Understanding written contracts, their interpretation and implications
  • Organizing the post-negotiation phase

4. Final handy tips

  • Caution, patience and humility
  • Protocol and etiquette
  • Social standards, gifts, business cards, dress code, etc
  • Humour: a double-edged sword

Working with Japan

Public Courses

  • 2 on-site days (Paris)
  • 3 remote half-days


 October 11, 2022remote Session
850 €HT/pers. Training session held in French

 November 29, 2022Paris
900 €HT/pers. Training session held in French


Corporate Training Solutions

You wish to organise a specific training course, contact us.

Contact us

+33 (0)1 55 95 85 18

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