Working with the United States
Module 1 : Understanding cultural differences
1. Intercultural awareness : The key to success in international business
- Taking stock of one's own cultural baggage
- The basics of effective intercultural management
- Identifying and going beyond cultural stereotypes
2. Key aspects of American culture
- A massive, multicultural and multilingual country
- The pioneering spirit, the War of Independence and the American dream
- The religious factor: A sense of belonging to a community
- A federal state and federated states: the balance of power in the States
- The economic and social challenges facing the world's largest economy
3. The impact of values and behaviour patterns on professional dealings and relationships
- The WASP culture: a founding standard
- The Self-Made Man and the Bill of Rights : freedom always comes first!
- The many faces of the American woman
- "Time is money"
- Categorising and simplifying to facilitate understanding
- The team spirit and a love of competition
- Mobility as a lifestyle
4. The American corporate world
- Free competition is the bedrock of American entrepreneurialism
- Multinationals and small businesses: different management methods
- The paradigms of working efficiently: planning, efficiency, responsiveness
- The remote role of the State and the authorities
Module 2: Succeeding in your work and dealings with the Americans
1. Effective communication with the Americans
- Public and private life: two frequently overlapping areas
- Frank, direct communication: say what you do and do what you say
- Filling the gaps: a fear of silence
- Language in the workplace: the special characteristics of US English
2. Adapting your working methods
- Managing in the United States: encouraging responsibility among staff
- The key attributes of an American manager: firm, pragmatic and attentive
- Building confidence: encouraging, praising
- Encouraging creativity and ever-greater performance
- Conflict resolution: constructive criticism, humour and detachment
3. Successful meetings and negotiations with the Americans
- Planning actions and activities
- Identifying the decision-makers
- Guaranteeing personal credibility: effective time and deadline management
- Understanding the terms of a contract
- Planning and organising the future
4. Final handy tips
- Caution, patience, humility
- Protocol and etiquette
- Social behaviour, dress code, business cards, gifts
- Delicate subjects: politics and terrorism
- A puritanical mindset
- Adapting your humour to the circumstances, to the people present and to the situation
Public Courses
- 2 on-site days (Paris)
or - 3 remote half-days
Corporate Training Solutions
You wish to organise a specific training course, contact us.