Effective Cross-cultural Communication

Employees and managers who work in a multicultural environment and wish to acquire communication tools and understanding of intercultural issues

At the end of the training session, participants will have the tools to:

• Become aware of cultural differences
• Decipher cultural codes and communication patterns
• Anticipate dysfunctions due to cultural differences
• Acquire tools to communicate successfully in a multicultural environment

• Conducted by an expert consultant specialized in intercultural communication
• Decoding the Nomad’ Profiler
• Alternating theory and practical exercises
• Access to Digital Learning for one year
• Sharing  best practices
• Personalized action plan

Understanding Cultural Codes

• Understanding the foundations of culture
• Avoiding the “stereotype” trap 
• Assess interactions between cultures (at the individual, functional, organizational and national levels)
• Map cultural differences using the Nomad' profile

Developing intercultural skills to refine communication

• Analyze your personal cultural profile
• Communicate more effectively
  • Understand the impact of verbal and non-verbal communication
  • Identify your professional contacts’ style and method of communication 
  • Communicate information in an appropriate style
  • Ensure the correct understanding of messages
• Adopt a common language and diversified communication

Meeting the challenges of remote communication

• Identify the unique problematic of remote communication
• Set up an efficient infrastructure
• Refer to the four pillars of remote communication: preparation, purpose, process, people
• Adjust oral communication style accordingly
• Write clear emails in a style adapted to each recipient
• Prepare and lead a videoconference

Adopting Best Practices

• Review targeted skills 
• Analyze strengths and areas for improvement 
• Determine best practices