Effective Cross-cultural Communication
Understanding cultural codes
1. Understanding how cultural differences may affect professional relationships
- Understanding different cultural basis
- Avoiding stereotypes, understanding the dangers of sharing a common language
- Valuating the different levels of integration between foreign cultures
- The "4 Rs" approach
2. Mapping : Pinpointing cultural differences
- Building trut within your team
- Optimizing your relationships with others
- Coordinating working and decision making practices
- Understanding different ways of thinking
- Adapting your communicationto others using the Nomad' profile's frame of reference
3. Developing your cross-cultural communication skills
- Identifying key cross-cultural skills
- Analysing your own weak points
- Managing the culture shock
Communicating efficiently in an international environment
1. Adapting one's communication in a cross-cultural context
- Understanding the impact of verbal and non-verbal communication
- Identifying your interlocutors’ communication style
- Passing on a message and its intention in the appropriate style
- Getting sure your message is fully understood and won’t create misunderstandings
- Adopting a common language while using differentiated communication styles
2. Bridging : How to overcome the challenges of long-distance communication
- Estimating potential difficulties
- Choosing the right communication channels
- Effective framework using the 4key instruments of long distance communication: preparation, purpose, process, people
- Writing clear mails/letters in an adequate style
- Carrying out successfully your videoconferences
3. Managing a conflicting situation
- Conveying a comprehensive message
- Giving a negative feedback
- Dealing with emotions with the desk method
4. Integrating : Best practices
- Identifying professional do’s and don’ts
- Making the most of cultural diversity
- Working out a plan of action
Public Courses
- 2 on-site days (Paris)
or - 3 remote half-days
Corporate Training Solutions
You wish to organise a specific training course, contact us.