Countries and Regions
Deciphering cultural codes of 100+ countries or regions to understand behaviors and optimize one' s professional action
Effective Cross-cultural Communication
Summary
Target audience
Employees and managers who work in a multicultural environment and wish to acquire communication tools and understanding of intercultural issues
Prerequisite
No prerequisite
Objectives
At the end of the training session, participants will have the tools to:
- Become aware of cultural differences
- Decipher cultural codes and communication patterns
- Anticipate dysfunctions due to cultural differences
- Acquire tools to communicate successfully in a multicultural environment
Access Modalities and Entry Assessment
- Average access time: 2 weeks
- Completion of a prior questionnaire and/or e-learning module before the training to identify needs and adapt the content
Evaluation Modalities
- In-training assessments: e-learning module, quizzes, role plays, case studies, etc.
- End-of-training assessment: evaluation completed by consultants to assess the achievement of training objectives, immediate feedback questionnaire including a self-assessment section
Added value
- Conducted by an expert consultant specialized in intercultural communication
- Decryption of the Nomad' Profiler
- Alternating theory and practical exercises
- Access to Digital Learning for one year
- Sharing of best practices and individual action plan
ACCESSIBILITY
All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program. Please do not hesitate to contact us to discuss the possible options : r.dubert@akteos.fr
Program
Understanding Cultural Codes
- Understanding the foundations of culture
- Avoiding the “stereotype” trap
- Assess interactions between cultures (at the individual, functional, organizational and national levels)
- Map cultural differences using the Nomad' profile
Developing intercultural skills to refine communication
- Analyze your personal cultural profile
- Communicate more effectively
- Understand the impact of verbal and non-verbal communication
- Identify your professional contacts’ style and method of communication
- Communicate information in an appropriate style
- Ensure the correct understanding of messages
- Adopt a common language and diversified communication
Meeting the challenges of remote communication
- Identify the unique problematic of remote communication
- Set up an efficient infrastructure
- Refer to the four pillars of remote communication: preparation, purpose, process, people
- Adjust oral communication style accordingly
- Write clear emails in a style adapted to each recipient
- Prepare and lead a videoconference
Adopting Best Practices
- Review targeted skills
- Analyze strengths and areas for improvement
- Determine best practices
Available Inter-company courses Duration: 14 hours
* (Technical fees and lunch included)
Intra-company coursesDuration: to define
Interested in customizing this training to your needs ? Contact us.
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