Succeeding in a multicultural environment

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Target audience

Professionals who work in an international or multicultural environment and wish to acquire a better understanding of intercultural issues


No prerequisite


At the end of the training session, participants will have the tools to:

  • Assess the impact of cultural differences
  • Communicate effectively with people from different cultures
  • Adapt their work methods and implement strategies
  • Develop intercultural skills to work effectively in a multicultural context

Added value


All our training courses are accessible to people with disabilities. Each training project will be the subject of a case study by our teams, in order to adapt the training program.


Understand cultures in their diversity

Recognizing cultural differences

  • Identify the origins of cultures
  • Become aware of one's own cultural preferences
  • Explain cultural differences (why, how, what?)
  • Use the 4R-method to recognize, respect, reconcile and reach solutions

Respecting cultural differences

  • Be open-minded, curious and flexible
  • Maintain a positive mindset
  • Identify similarities and differences
    • Professional relationships
    • Hierarchical distance
    • Time management
    • Relationship to rules

Optimizing your professional action

Communicating effectively

  • Communicate face-to-face and remotely
  • Get your messages across in writing and orally
  • Adopt an active listening style
  • Observe attitudes, looks, silences, manage space 
  • Identify different methods of questioning

Adapting work methods to cultural differences  

  • Identify the factors of trust
  • Understand the power of interpersonal networks
  • Use synergy for leverage
  • Anticipate conflict situations
  • Define common processes

Adopting best practices

  • Share best practices
  • Create a tailor-made action plan

Available Inter-company courses Duration: 14 hours

* (Technical fees and lunch included)

Intra-company coursesDuration: to define
Interested in customizing this training to your needs ? Contact us.

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