Leading effective meetings in english

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Target audience

Non-English speaking employees and managers who are required to lead meetings in English


No prerequisite

Benefits of Attendance

At the end of the training session, participants will have the tools to:

  • Prepare the meeting with invitations in English
  • Lead the meeting by managing the participants and the agenda
  • Reinforce the speaker’s impact and credibility by eliminating the most common mistakes
  • Develop an understanding of exchanges and objections in order to be more at ease

The key points

  • Conducted by an English-speaking facilitator from the business world
  • Teaching method mainly based on oral expression and role plays
  • Practical applications in the learner's professional context
  • Linguistic certification test (in the case of a CPF)


Module 1 : Cross-cultural awareness, a key factor for international meetings

1. Acknowledging the cross-cultural impact in business relations

  • Understanding how cultures and values are build, why and how they impact meetings
  • Clichés and stereotypes: avoiding the prejudice trap
  • The real meaning and implications of « English » as a common language
  • Culture-free and culture-fair: the two main layers of any good business relations
  • How and why different cultures have different perceptions on methods and processes
  • When stress arises: assessing and understanding the main communication clashes
  • Understanding the different steps in cross-cultural adaptation: from choc to synergy
  • Assessing various levels of interaction between cultures: individual, functional, organisational and national

2. How international meetings are affected by cultural bias

  • Identifying each participant’s business, professional, and personal expectations
  • Establishing trust: relative importance of tasks and relationships (individual and group)
  • Managing the agenda: how cultures value and manage time
  • Decision making: how individuals view their relations with their team, hierarchy, and risks
  • Identifying the bedrocks of a culture thinking and reasoning: adapting one’s communication, presentation and argumentation style (empirical, theoretical, importance of facts, explicit or implicit communication, simple vs complex, etc.)
  • Analysing one’s cultural profiler: where one stands culture-wise
  • Recognizing, respecting, reconciling, and making the best of cultural differences

Module 2 : Succeed in hosting international meetings

1. Preparing an international meeting

  • Checking each participant’s cultural profile (tasks, processes, team work, relationships)
  • Fostering a common objective: making sure steps, tools and objectives are culture-free and fair
  • Establishing a strong agenda: realistic and culture-fair

2. Conducting and hosting: best practices for an efficient international meeting

  • Cross-cultural communication: integrating the « 4 Pillars »: Preparation, Purpose, Process, People
  • Starting the meeting : welcoming, connecting, agenda, objectives, processes
  • Roles: chairman/woman, manager or host?
  • Making the most of the verbal and non-verbal communication tools
  • How to use both a common language and a specific cultural communication
  • Putting across one’s message : how to avoid misunderstandings
  • Best practices in speaking turns, discussions, debates, questioning, summarizing, interpretation, decision making and next steps
  • The last and lasting impression: how to conclude and international meeting
  • Walking the talk: best practices in writing and circulating minutes.

3. How to embrace remote meetings

  • Understanding and managing the impact of remoteness upon international meetings
  • Creating a strong meeting structure
  • Fostering a clear and common working framework
  • Telecommunication channels: considering their impact on quality of content and exchanges
  • Optimizing remote meetings: how to use the « 4 Pillars »

4. Managing a difficult meeting & sensitive situations

  • Cultural attitudes toward confrontations, tensions and clashes
  • Managing international tensions: key causes of tensions and appropriate defusing techniques
  • The 3 steps of tense situations management: anticipating, preventing, solving
  • Managing inappropriate behaviors and confrontations in international meetings
  • Communicating well in tense moments : best practices
  • Closing well: acknowledging the proper value of any tensions/ confrontations

Intra-company courses Duration: to define
Interested in customizing this training to your needs ? Contact us.

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