International Management

Managers supervising international activities, or those carried out in a multicultural environment, and willing to acquire cross-cultural communication and management skills

• Eligible for CPF*
• Create your Cultural Profile
• Access to 70 Country Packs
• Pragmatic, fun e-learning
• Interactive method
• Acquire operational tools

• Understand the culture of the people with whom they interact professionally
• Practice a worldwide “benchmarking” of management styles
• Be aware of their own cultural preferences and type of leadership
• Analyse possible situations in which misunderstandings may arise and identify ways of improving communication
• Making the most of cultural differences and the added value they generate
• Reduce stress and misunderstandings in a cross-cultural environment
• Successfully manage within a multicultural environment

Decoding cultures

1. Identifying cultural differences

• Measuring the impact of the history, geography, regionalisms and economy
• Estimating the influence of  religions, philosophies, social norms

2. Understanding the impact of globalization

• Estimating the impact of globalization on one’s mind-set
• Identifying the key factors for homogeneity
• Understanding what does unite/divide people.

3. Analysing the role of cross-cultural communication in working relationships

• Understanding the importance of hierarchy
• Measuring one’s tolerance for change and uncertainty
• Identifying individualist and collectivist cultures
• Approaching different types of time management

4. Adapting communication, avoiding miscommunication

• Getting a better understanding of the unsaid
• Examining a significant body language
• Estimating  distance and conviviality
• Measuring the degree of affectivity and impartiality

4. Approaching different types of Management

• Understanding the meaning of “management” to each culture
• Examining different management styles
• Getting to know management strategies

Managing in cross-cultural contexts

1. Identifying different perceptions of a manager's role

• Approaching the role of a manager depending on the local culture
• Understanding the manager’s perception
• Detecting what a manager is expected to do
• Inspiring confidence to local representatives

2. Adapting communication, avoiding miscommunication

• Getting a better understanding of the unsaid
• Estimating  distance and conviviality
• Measuring the degree of affectivity and impartiality
• Identifying dialectic relationships and interdependencies

3. Managing without borders

• Establishing one’s authority and credibility
• Federating and convincing an audience
• Establishing your objectives and priorities
• Developing one’s leadership skills
• Giving feedbacks, resolving conflicts
• Distance-communicating and managing

4. Identify the best practice

• Listing the skills acquired
• Analyzing your strengths
• Exchanging good practices and building an action plan