International Management

Summary
Program
*CPF Eligible

Audience

Managers supervising international activities, or those carried out in a multicultural environment, and willing to acquire cross-cultural communication and management skills

The key points

Eligible for CPF*
Create your Cultural Profile
Access to 70 Country Packs
Pragmatic, fun e-learning
Interactive method
Acquire operational tools

Benefits of Attendance

Understand the culture of the people with whom they interact professionally
Practice a worldwide “benchmarking” of management styles
Be aware of their own cultural preferences and type of leadership
Analyse possible situations in which misunderstandings may arise and identify ways of improving communication
Making the most of cultural differences and the added value they generate
Reduce stress and misunderstandings in a cross-cultural environment
Successfully manage within a multicultural environment

International Management

Decoding cultures

1. Identifying cultural differences

Measuring the impact of the history, geography, regionalisms and economy
Estimating the influence of religions, philosophies, social norms

2. Understanding the impact of globalization

Estimating the impact of globalization on one’s mind-set
Identifying the key factors for homogeneity
Understanding what does unite/divide people.

3. Analysing the role of cross-cultural communication in working relationships

Understanding the importance of hierarchy
Measuring one’s tolerance for change and uncertainty
Identifying individualist and collectivist cultures
Approaching different types of time management

4. Adapting communication, avoiding miscommunication

Getting a better understanding of the unsaid
Examining a significant body language
Estimating distance and conviviality
Measuring the degree of affectivity and impartiality

4. Approaching different types of Management

Understanding the meaning of “management” to each culture
Examining different management styles
Getting to know management strategies

Managing in cross-cultural contexts

1. Identifying different perceptions of a manager's role

Approaching the role of a manager depending on the local culture
Understanding the manager’s perception
Detecting what a manager is expected to do
Inspiring confidence to local representatives

2. Adapting communication, avoiding miscommunication

Getting a better understanding of the unsaid
Estimating distance and conviviality
Measuring the degree of affectivity and impartiality
Identifying dialectic relationships and interdependencies

3. Managing without borders

Establishing one’s authority and credibility
Federating and convincing an audience
Establishing your objectives and priorities
Developing one’s leadership skills
Giving feedbacks, resolving conflicts
Distance-communicating and managing

4. Identify the best practice

Listing the skills acquired
Analyzing your strengths
Exchanging good practices and building an action plan

International Management

1. A personal online space to prepare your training

You will find :

the logistical information
a preparatory questionnaire
educational materials
a mailbox to contact the consultant

Inscription au Flash Info Akteos - Management interculturel

It is also an area for information and exchanges reserved to Akteos' clients and experts with a forum, a directory, news, a multimedia library and tips.

2. The Nomad' Profiler©, an essential intercultural tool

The Nomad' Profiler© allows to fully apprehend the cultural differences and to develop your intercultural skills.

The model developed by Akteos around 10 cultural dimensions is the pillar to its teaching and brings together:

The Cultural Profiler
This reading grid allows you to identify your cultural preferences in a professional context.

The Intercultural Comparator
With this tool, you can compare yourself to other cultures, evaluate the differences and anticipate any comprehension difficulties.

The Country Packs
A few clicks to get the essential information on the cultural codes and the business life of your next destination.

The possibilities of using the Nomad' Profiler are various, whether it is before, during or after the training. It is a true travel companion across cultures.

In order to be eligible, this training course must be certified by the Intercultural Skills Certificate and respect the following conditions:

Step 1 : Digital Learning

Assess your cultural experience
Analyze the Cultural Filters
Draw up your Cultural Profile
Explore the Country Packs

Step 2 : Training Session with an intercultural expert (on site or remote)

Step 3 : Digital Learning

Learn to decipher behaviors
Develop an action plan
Study a personal case
Share lessons learnt

Duration

14 hours on-site
or 3 x 3,5 hours remotely

Certificate completion conditions

Follow the Learning Path from start to finish
Participate actively in the on-site training
Complete the e-learning modules
Analyze your experience in the field
Obtain an overall score ≥ 70% in the various activities

The Intercultural Skills Certificate: Certificat de Compétences Interculturelles (CCI) has been listed in the professional training register (N° 3872) and concerns employees from various professional fields who need to develop intercultural skills required to carry out their professional activity.