Mastering meetings in english

Staff members who need to lead and/or take part in meetings

3,25 / 5,00 (CECR : B2)

• Lead meetings, manage participants and time
• Speak with conviction, speed and clear diction
• Reinforce your impact and credibility by eliminating frequent mistakes
• Develop your comprehension and reactivity
• Understand the intercultural aspects of meetings

• Unique method based on spoken interaction and role-plays and situational simulations
• Practical applications: simulations (filmed or on the phone), with feedback and comments from the trainer
• Rotation of 2 or 3 teachers of different nationalities

Module 1:

1. Meetings and greetings

• Creating the right mood: "Small talk"
• Presenting yourself and your company
• Highlighting a service/product

2. Meetings to find the right word

• Giving and asking for opinions
• Asking for details, advising, suggesting, interrupting with that
• Time management

3. Meetings to take decisions

• Using a video support (multiple accents), develop your understanding of typical expressions used in decision making.
• Resolving operational problems on the spot
• Take part in a "Lesson Learnt Meeting" (REX: réunion retour d'expérience)

4. Meetings to present information

• Presenting graphs and charts and make numbers meaningful

5. Meetings to present an offer

• Taking part in a kick-off meeting for an RFP

6. Meetings to get things right

• Identifying and correcting your most common mistakes

Module 2:

7. Meetings to negotiate

• Master negotiating techniques
• Leading a negotiation

8. Meetings to build a team

• Leading an internal meeting and boost your team

9. Meetings to brainstorm

• Suggesting ideas
• Getting people to speak and encouraging imagination

10. Meetings to resolve crises

• Structuring a crises-management plan and creating crisis communication (8D process, 5C2H method...)

11. Meetings accross cultures

• Intercultural differences in meetings

12. Meetings to make things real

• Putting it all into ractice: reconstitution of a meeting based on trainees' professional experience