Summary

Target audience

2,25 / 5,00 (CECR : B1-)

Prerequisite

No prerequisite

Objectives

Identify clients’ needs
Describe products and services
Improve sales
Deal with problems and claims

Added value

Méthode originale principalement fondée sur l'oral et sur des jeux de rôles / mises en situation
Application pratiques : mises en situation commentées et évaluées par le formateur
Alternance de 2 ou 3 professeurs de différentes nationalités encadrés par un responsable pédagogique

Program

Download program Welcoming international customers in english

* (Technical fees and lunch included)

Registration

Intra-company courses Duration: to define
Interested in customizing this training to your needs ? Contact us.

Mr.

To check that you are not a robot, this form uses reCAPTCHA and is submit to the Google Inc. Privacy Policy and Terms of Service.

Our expertises

Countries and Regions

Deciphering cultural codes of 100+ countries or regions to understand behaviors and optimize one' s professional action

Intercultural Management

Adapting work methods to cultural differences, optimizing remote work, becoming a Global Leader, managing internationally, leading a multicultural project team

Intercultural Communication

Optimizing written and oral, verbal and non-verbal intercultural communication, face to face or remotely, succeeding in international meetings, presentations, negotiations

International Mobility

Preparing for expatriation or return from expatriation to successfully integrate professionally and personally

DEI

Managing diversity and inclusion issues in the company, integrating best practices in management, recruitment, processes and HR tools

Welcoming international customers in english