Conducting interviews

 1. Preparing an interview

  • Defining the purpose of the interview
  • Preparing one's strategy and tactics
  • Making assumptions about the other person's position

 

2. Structuring the interview

  • The different types of interview
  • The appropriate scenario
  • The various predictable situations
  • Asserting oneself

 

3. Conducting a job interview

  • Preparing the interview
  • Assumptions to be verified
  • Detecting motivation

 

4. Conducting an appraisal interview

  • Objective assessment of past performance
  • Drawing lessons
  • Setting goals

 

5. Conducting a refocusing interview

  • Clarifying each person's standpoints
  • Finding solutions
  • Eliciting an undertaking from the other person

 

6. Conducting a problem-solving or coaching interview

  • Putting a problem into words
  • Analysing the causes and needs
  • Appropriate solution(s)
  • Action plan

Conducting interviews

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