Succeeding in a multicultural environment
Module 1: Understanding Culture in its diversity
1. Recognizing cultural differences
- Identifying cultural origins
- Understanding one’s own cultural preferences
- Identifying similarities and differences (professional relationships, power gap, time management, connection to rules, etc.)
2. Respecting cultural differences
- Demonstrating open-mindedness, flexibility and curiosity
- Maintaining a positive mindset
- Explaining cultural differences
- Using the 4R Method to recognize, respect and reconcile differences
Module 2: Optimizing your professional performance
1. Effective communication
- Communicating face to face and remotely
- Getting across messages orally and in writing
- Active listening in the appropriate manner
2. Adapting working methods to cultural differences
- Identifying trust factors
- Understanding the significance of interpersonal networks
- Leveraging synergies
- Anticipating conflictual situations
- Defining common processes
Public Courses
Corporate Training Solutions
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Training International Development
Negotiating abroad using intercultural NLP
Negotiating in a Cross-cultural Context
Soft and hard skills with foreign customers
Understanding the environment of International Trade
Elaborating an International Marketing Strategy
Successful Export Business Development
Managing an International Sales Network