Succeeding in a multicultural environment

Module 1: Understanding Culture in its diversity 

1. Recognizing cultural differences 

  • Identifying cultural origins
  • Understanding one’s own cultural preferences
  • Identifying similarities and differences (professional relationships, power gap, time management, connection to rules, etc.)

2. Respecting cultural differences

  • Demonstrating open-mindedness, flexibility and curiosity
  • Maintaining a positive mindset
  • Explaining cultural differences
  • Using the 4R Method to recognize, respect and reconcile differences 

Module 2: Optimizing your professional performance

1. Effective communication

  • Communicating face to face and remotely
  • Getting across messages orally and in writing
  • Active listening in the appropriate manner

2. Adapting working methods to cultural differences

  • Identifying trust factors
  • Understanding the significance of interpersonal networks
  • Leveraging synergies
  • Anticipating conflictual situations
  • Defining common processes

Succeeding in a multicultural environment

Public Courses


FRANCE

 january 23-24, 2020, Paris
1590 €HT/pers. Training session held in English

 march 16-17, 2020, Paris
1590 €HT/pers. Training session held in French

 june 11-12, 2020, Paris
1590 €HT/pers. Training session held in French

 september 14-15, 2020, Paris
1590 €HT/pers. Training session held in French

 november 12-13, 2020, Paris
1590 €HT/pers. Training session held in French

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