Succeed in your international assignment in Croatia

Module 1 : Successful personnal integration in Croatia

1. Cross-cultural awareness : the key to a successful expatriation

  • Taking stock of one's own cultural baggage
  • Culture shock and the integration process
  • Identifying and going beyond cultural stereotypes

2. Key aspects of Croatian culture

  • A nation situated at the gateway to Europe, between the Balkans and the Mediterranean
  • The impact of the Yugoslav conflict
  • A multiethnic society
  • A booming economy, currently in a state of transition

3. Croatian values and behaviour patterns

  • The importance of family and patriarchal values
  • The emancipation of Croatian women 
  • Pride in one’s identity and a sense of honour
  • A class based, status-centric society
  • A flexible view of time
  • Cynicism and irony
  • Appearances and reality

4. Practical day-to-day information

  • Focus on the host town or city
  • Transport, administration, housing, security, hygiene and healthcare
  • Social life, leisure activities
  • Learning the language
  • Schools, extracurricular activities, sport

Module 2 : Successful professionnal integration in Croatia

1. The Croatian corporate world

  • The persistence of Soviet-style traditions
  • A hierarchical and conservative organisational structure
  • Fraud and corruption
  • Favouritism and privileges

2. Effective communication with the Croats

  • Deciphering indirect communication
  • The importance of networking
  • A sacred personal space
  • The specific features of the Croatian language

3. Working with Croatian teams

  • Building trust and confidence: patience, adaptability, flexibility
  • Effective management: experience, detachment and charisma.
  • Carefully scheduling deadlines in order to maximize productivity
  • Avoiding jealousy and rumour-mongering
  • Encouraging people to be responsible for their actions

4. Successful meetings and negotiations with the Croats

  • Formality and discipline
  • Gaining respect and generating interest
  • Written contracts, their interpretation and implications

5. Final handy tips

  • Caution, patience and humility
  • Social standards, gifts, business cards, dress code
  • Sensitive subjects: politics, history, religion
  • Humour: a double-edged sword

Succeed in your international assignment in Croatia

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