Far Eastern Asia

Managers & staff working with Chinese people, with the Koreans and/or with Japanese people.

• Eligible for CPF*
• Create your Cultural Profile
• Access to 70 Country Packs
• Pragmatic, fun e-learning
• Interactive method
• Acquire operational tools

After this training session, your managers and your staff will be efficient and will improve their working relationships with Asian people.

This training session will give them the necessary skills to:

• Be aware of their own cultural baggage
• Analyze possible situations in which misunderstandings may arise and identify ways of communicating
• Reduce stress and misunderstandings
• Decipher and understand decision-making and negotiation processes

Introduction

• Introduction of participants 
• The experience of each participant in the Asian region
   

Module 1: Understanding cultural differences

1. Cultural awareness: the key to success in international business

• Taking stock of one's cultural baggage
• The basics of effective intercultural management
• Identifying and going beyond stereotypes  

 2. Key aspects of South-East Asian culture

• A multifaceted sub-continent between the Pacific, the China Sea and the Indian Ocean
• Thousand-year-old civilisations boasting an impressive heritage
• The impact of Western domination
• The social and political context, the economic environment
• The educational system

 3. The impact of values and behaviour patterns on professional dealings and relationships

• Family values and a sense of community
• The important role played by religion and spirituality as part of everyday life
• A sense of honour
• The status of South-East Asian women: a complex situation
• 'Never judge a book by its cover'
• The importance of age and status

4. The South-East Asian corporate world

• Structure, hierarchy, control
• The social partners (management and employees' representatives)
• Working methods and the notion of quality
• Professional relationships
   

Module 2: Working with Asians

1. Succeed in working with the South-East Asians

• Negotiating strategies              
• Negotiation stages
• Signing the agreement

2. Effectively managing Asian teams

• Asians and the company
• Knowing how to use management tools in Asia
• Developing new management tools
• Chairing meetings
• Hiring and firing
• Motivating teams              

3. Choosing one's partners

• Asian selection criteria
• Corruption
• Intellectual property
• Customer-supplier relations
• Buying patterns
• Your sales strategy and brand policy

4. A few tips for managers

• The art of entertaining
• Protocol and etiquette
   

Conclusion

• Questions/Answers
• Assessment