Working with countries in South-East Asia
Module 1: understanding cultural differences
1. Cultural awareness: the key to success in the international business
- Taking stock of one's own cultural baggage
- The basics of effective intercultural management
- Identifying and going beyond cultural stereotypes
2. Key aspects of South-Asian culture
- Between the Pacific Ocean, the China Sea and the Indian Ocean: a mountainous, maritime and tropical continent
- A huge diversity of ethnicity
- Civilizations interacting with each other, between India and China
- The marks left by colonization since the 16th Century
- Social and politic context (from royalty to the dictatorship of the proletariat)
- Educational system
3. The impact of South-Asian values on professional values
- Family values; the role of community, age and hierarchy
- The South-Asian woman; corporate world or ordination?
- The role of relation: cult of the ancestor, mo and badong, Buddhism
- Underlining the keys of understanding between Asia and the West
4. The corporate world in South-East Asia
- Paternalistic structures, reactivity of the family structures
- Fatalism
- Many influences for management; Chinese, Thai, Vietnamese…
- The role of the State, the king and the army
Module 2: Optimize one’s professional action: the keys for a harmonious management
1. Efficient communication with South-Asians
- Verbal communication, deciphering answers
- Non-verbal communication
- Warm heart/cold heart
- The use of the different languages and the role of the interpreter
2. Adapt one’s methods to work efficiently with South-Asians
- An efficient management: the notion of authority and duty
- The importance of working in groups
- Paternalism inside of the enterprise
- Absenteeism, motivation and staff turnover
- Delegating work and responsibilities
3. The keys for successful meetings and negotiations with South-Asians
- Giving relationships that personal touch
- The art of negotiation
- Manipulation?
- The meanings of a contract
4. Final handy tips
- Dos and don’ts
- Rituals and etiquette
- Sensitive subjects like sex and politics
- Humor: a double-edged sword
Public Courses
- 2 on-site days (Paris)
or - 3 remote half-days
Corporate Training Solutions
You wish to organise a specific training course, contact us.