Countries and Regions
Deciphering cultural codes of 100+ countries or regions to understand behaviors and optimize one' s professional action
Working with Kazakhstan
Summary
Target audience
Company managers and staff working and dealing with the Kazakhs
Prerequisite
No prerequisite
Objectives
The aim of this seminar is to significantly improve the participants’ effectiveness in their professional relationships with the Kazakhs, enabling them to be operational right from the start.
At the end of this training, participants will have acquired the necessary skills to:
- Be aware of their own cultural baggage
- Fully understand Kazakh context and culture
- Analyze possible situations in which misunderstandings may arise and identify ways of communicating
- Reduce stress and misunderstandings
- Decipher and understand Kazakh decision-making and negotiation processes
Added value
- Conducted by an intercultural expert consultant
- Decoding the Nomad’ Profiler
- Alternating theory and practical exercises
- Access to Digital Learning for 1 year
- Sharing best practices and personalized action plan
Program
Module 1: Understanding cultural differences
1. Intercultural awareness, the key to success in international business
- Taking stock of one's own cultural baggage
- The basics of effective intercultural management
- Identifying and going beyond cultural stereotypes
2. Key aspects of Kazakh culture
- A Central Asian nation located at a meeting point between numerous civilisations
- A multiethnic society
- The heritage of the nation’s Soviet past
- An ancestral civilisation with a strong spoken and Islamic tradition
- An economy in the process of restructuring
3. The impact of values and behaviour patterns on professional dealings and relationships
- A mixture of Slavic and Asian values
- A deep sense of national pride
- Widening social inequalities
- A refined sense of humor
- A communal tradition
- The importance of appearances
- A flexible approach to time
4. The Kazakh corporate world
- The continued existence of Soviet practices and procedures
- Rigor and discipline
- A fast-changing, market economy
- Professional relationships
Module 2: Succeeding in work with the Kazakhs
1. Effective communication with the Kazakhs
- Paying careful attention to formalities and greetings
- A communication style based on a combination of reserve and subtlety
- The importance of networking
- All the complexity of a multilingual nation
2. Adapting your working methods
- Effective management: charisma, professionalism and inventiveness
- Getting to know people well in order to boost their output
- Open-mindedness and accessibility
- Supervising, organizing and inspiring
- Pitfalls to be avoided
3. Successful meetings and negotiations with the Kazakhs
- Building trust and confidence: reliability and straight talking
- The importance of socializing outside work
- Time, priority and deadline management
- Understanding written contracts, their interpretation and implications
- Organizing the post-negotiation phase
4. Final handy tips
- Caution, patience and humility
- Protocol and etiquette
- Social standards, gifts, business cards, dress code
- Sensitive subjects: politics, history, religion
- Humour: a double-edged sword
Intra-company coursesDuration: to define
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