Leading conference calls in english

Module 1

1. Do's & dont's - Essential vocabulary

  • Best practice for conference calls : etiquette and tips
  • Introducing yourself
  • Managing participants and time
  • Ensuring clear understanding
  • Agreeing / disagreeing (with tact)

2. Comprehension 1 (accent UK)

  • Improve your comprehension of British accents (video support)
  • Taking notes in real-time

3 & 4. Practical application

  • Finding middle ground in a multicultural environment

5. Talking figures

  • Mastering numbers: increases, falls, estimations, etc. and explaining reasons and consequences

Module 2

6. Comprehension 2 (accent USA)

  • Improve your comprehension of American accents (video support) 

7 & 8. Practical application

  • Conference call : Teambuilding 

9. Questioning

  • Asking questions: open/closed, direct/indirect, question tags, etc.
  • Getting information

10. Practical application

  • Conference call : Negotiation

Leading conference calls in english

Public Courses


FRANCE

 March 11-12, 2020, Paris
1590 €HT/pers. Training session held in English

 January 24-2(, 2020, Paris
1590 €HT/pers. Training session held in English

 October 21-22, 2020, Paris
1590 €HT/pers. Training session held in English

Registration

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You wish to organise a specific training course, contact us.

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