Who Should Attend

Any person with a human resources background (in counsel, training, recruiting), managers willing to discover or broaden their knowledge in theoretical approaches and the preparation needed to be able to get involved in a coaching activity

Objectives

Practise, follow-up and regulation of the coaching practise

• Developing one's listening capacities and knowing how to reword
• Devoping one's empathy sense
• Differentiating beliefs and experience
• Mastering the know-hows essential to lead a coaching interview
• Rephrasing the situation with objectivity and neutrality
• Measuring the importance of supervising one's practises

The + of the Training

• Training given out by a group of certified trainers applying an ethical and deontological code
• Diversity of the mutually enriching profiles of the trainers permit everyone to better define their own professional way of doing
• Analysis of concrete cases, interview simulations enable the delegates to get acquainted with the training practice

Programme Outline

1. Basing one's coaching on empathy rogérienne

• Developing one's faculty to listen actively, be more empathic and better reword

2. Leading coaching interviews

• Practising with typical situations
  • analysing the demand
  • managing the communication problems or the conflicts
  • assessing and rephrasing
  • knwoing how to conlude a coaching interview
• Respecting a deontological code

3. Supervising the coaching practise

• Building exercises and practical application based on real cases
• Organising and basing one's intervention on the experience of the delegates
• Identifying the appropriate practise