Qatar - Working and dealing with the Qataris
Benefits of Attendance
The aim of this seminar is to significantly improve the participants’ effectiveness in their professional relationships with the Qataris, enabling them to be operational right from the start.
At the end of this training, participants will have acquired insights and techniques to:
- Be aware of their own cultural baggage
- Fully understand Qatari context and culture
- Analyse possible situations in which misunderstandings may arise and identify ways of communicating
- Reduce stress and misunderstandings
- Decipher and understand Qatari decision-making and negotiation processes
Training Approach
- Exercises and case studies based on the experience of participants in the company
- Personalized action plan and cross-cultural strategies
- Access to the Nomad’ Network, an exclusive online tool for Akteos’ clients and experts: find resources, exchange experiences, knowledge and insights
Programme Outline
Module 1 : Understanding cultural differences
1. Intercultural awareness, the key to success in international business
- Taking stock of one's own cultural baggage
- The basics of effective intercultural management
- Identifying and going beyond cultural stereotypes
2. Key aspects of Qatari culture
- A peninsular state in the Persian Gulf
- A highly international population
- The Islamic tradition
- An economy undergoing extensive reconversion
3. The impact of values and behaviour patterns on professional dealings and relationships
- The Sunni tradition as part of day-to-day life
- Hospitality and kindness
- Solidarity within the family and the community
- Qatari women: going beyond the stereotypes
- The time cycle
4. The Qatari corporate world
- A strict hierarchy
- The importance of intermediaries
- The role of migrants in the economy
- A commitment to quality
Module 2 : Succeeding in work with the Qataris
1. Effective communication with the Qataris
- The verbal aspect
- The importance of personal relationships and networking
- The use of English for business
- Deciphering non-verbal communication in order to avoid pitfalls
2. Adapting your working methods
- Effective management: prudence, a willingness to listen and firmness
- Encouraging initiative
- Dealing with touchy or sensitive people
- Convincing others: winning colleagues over
3. Successful meetings and negotiations with the Qataris
- Establishing your personal credibility
- Meeting the right people
- An ability to listen and hear
- Time, priority and deadline management
- Understanding written contracts, their interpretation and implications
- Organising the post-negotiation phase
4. Final handy tips
- Caution, patience and humility
- Protocol and etiquette
- Social standards, gifts, business cards, dress code, etc
- Sensitive subjects: politics, history, religion
- Humour: a double-edged sword
